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HI,

We are using the SSH Tectia Client version 6 to transfer the files. When we try to open the normal connection with the Qucik Connect option, we are getting the error as "Failed to Open the Secure connection".

It was working previously for 1 month and we are transferring files daily. This issue has arisen in last couple of days.

I have even tried uninstalling and installing the SSH tectia client. It is happening only in this machine.

Please find the log details attached below:

[Mar 23 11:14:08] 6200 Broker_tcp_connect, Dst: , Dst Port: 22, Src Port: 3934, Local username: admin01
[Mar 23 11:14:31] 6000 Broker_client_connect, Client: sftpg3, Pid: 696, Local username: admin01
[Mar 23 11:14:31] 3000 Sft_client_start, Local username: admin01, Program: sftpg3, Pid: 696
[Mar 23 11:14:31] 6200 Broker_tcp_connect, Dst: , Dst Port: 22, Src Port: 3940, Local username: admin01
[Mar 23 11:15:22] 6209 Broker_connection_connect_failed, Dst: , Dst Port: 22, Local username: admin01, Remote username: , Uses gateway?: No, Session-Id: 5, "Unable to connect to Broker, (null), remote disconnect"
[Mar 23 11:15:22] 6005 Broker_exec_channel_open_failed, Client: ssh-client-g3, Pid: 2724, Server: 10.244.9.23, Server Port: 22, Remote username: , Local username: admin01, Command: sftp, "Terminal width: 80 chars, Terminal height: 24 rows, Terminal width: 640 pixels, Terminal height: 480 pixels, Stderr type: sink, Is subsystem?: TRUE, Allocate pty?: FALSE, X11 forwarding?: retain, Agent forwarding?: retain, X11 Display Variable: (null), Agent variable: (null), Term variable: vt100", Channel Id: 0, " (Unable to connect to Broker)"
[Mar 23 11:15:45] 6209 Broker_connection_connect_failed, Dst: , Dst Port: 22, Local username: admin01, Remote username: admin01, Uses gateway?: No, Session-Id: 7, "Unable to connect to Broker, (null), remote disconnect"
[Mar 23 11:15:45] 6002 Broker_client_disconnect, Client: sftpg3, Pid: 696, Local username: admin01

Kindly help to resolve this issue.

Regads, Praveen

asked Mar 23 '11 at 04:54

Praveen's gravatar image

Praveen
1111

edited Mar 23 '11 at 06:12

Roman's gravatar image

Roman ♦♦
7735817

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Asked: Mar 23 '11 at 04:54

Seen: 1,842 times

Last updated: Mar 23 '11 at 06:12

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