How to view system logs from console in MobileID?
asked Dec 27 '10 at 14:48
SSH KB ♦
In principle, tracing a given login should be conducted in the following order:
i. Check for inbound connectivity issues – to validate that the login has arrived to the MobileID server.
ii. Check for LDAP connectivity issues – to validate that the user account has been correctly queried from a remote LDAP, such as AD.
iii. Check for SMS connectivity issues – to validate that a SMS messaging was deemed for delivery, if any were required.
To review the system log from console:
a. Login to the machine using a SSH client terminal.
b. Issue command cd /opt/tectia/midd/logs/ to go to the MobileID system log files directory.
c. Open midd.log
d. Use for example some of the following criteria to find lines of interest:
answered Dec 27 '10 at 14:48
SSH KB ♦