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HI, we are facing an issue when remote machine AIX\SOlaris is doing a sftp to tectia server v 6.1.9.95, they are recieveing local disconnect.

On tectia side we recieve 3 errors in a row:

1. <data>114 Servant_warning, "Failed to resolve remote hostname.", Session-Id: 4613</data>   2. 111 Servant_error, Error: Generic error, "Failed to get methods: Requested field `ip-fqdn' not found from blackboard. / Match resulted in error.", Session-Id: 4613  3. <data>705 Auth_error, Username: XXX-XXX-XXX-XXX, "Access denied by server policy.", Session-Id: 4613</data>  4. <data>411 Login_failure, Username:Domain\SVC-XXX-XXXX-XXX, Reason: By application, Src IP: XXXXXXXX, Dst IFace: listener, Dst IP: XX.xxx.xxxx.xxx, Src Port: YYYYY, Dst Port: 22, "Access denied., Local Disconnect", Session-Id: 4613</data> 

ANd its intermittent.

Please help

Thanks Akanksha

asked Jul 22 '16 at 15:02

aks0601's gravatar image

aks0601
1112


Add the following to the configuration, under secsh-server tag, params, settings:

resolve-client-hostname = "no"

from my server as example:

<secsh-server>
    <params>
        <crypto-lib mode = "standard"/>
        <!--Replace the value of xauth-path with the path to the xauth binary on your host. -->
        <settings xauth-path = "/usr/X11R6/bin/xauth" resolve-client-hostname = "no"/>
    ...

and reload the server. it will prevent it from trying to DNS lookup clients, which will speed up the connection establishment and channel opening.

link

answered Jul 29 '16 at 17:51

fmattos's gravatar image

fmattos
21448

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Asked: Jul 22 '16 at 15:02

Seen: 3,915 times

Last updated: Jul 29 '16 at 17:51

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