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asked Jul 19 '12 at 08:27

asdfsadf's gravatar image

asdfsadf
1111


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answered Jul 19 '12 at 08:32

asdfsadf's gravatar image

asdfsadf
1111

great, after going through a horrible super-light-yellow-i-cant-even-see highlight for openID which didn't even launch google validation now my question is completely blank

I swear you must be the most incompetent company on the face of the earth.

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answered Jul 19 '12 at 08:33

asdfsadf's gravatar image

asdfsadf
1111

I can't enable X11 tunneling because I can't actually click on the tab that says 'tunneling'. See here:

It was working, but after I reinstalled my OS it's broken. I've removed it completely with REVO uninstaller, I've deleted my User/SSH folder, all keys, any registry entries, I've killed the broker, I've ran several x-servers before and after starting, I've made a connection profile and tried to change tunneling still gray/grey. I HARD-CODED the X11 forwarding in the .xml config file. I've installed Secure Shell and it works fine and tried Tectia again. I've created a tunneling profile. NOTHING WORKS!! I really hope this is a bug, because if it's some config option or process that you need to go through to make this work somewhere the software designers should be fired, and the documentation editors should never work with software again.

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answered Jul 19 '12 at 08:33

asdfsadf's gravatar image

asdfsadf
1111

Hi "asdfsadf",

Could you tell us exact product name and version you are trying to use, please? Also better description of what are you trying to achieve would help anybody to help you. What exactly does not work? It also seems that something has been working for you before. What was it? Is the problem the fact that the TAB is grayed? Or is the problem that X11 forwarding does not work? Did it work before? With what product and version?

What do you mean by Secure Shell? Tectia is SSH (it has 2 names) and that is the company that invented SSH protocol and its later version 2.0 that is called Secure Shell. See e.g. the heading of: RFC4251.

Unfortunately, your question is not very competently written. Using your own terms.

I would like to help if I know how.

With regards

Martin

PS: this forum is a public forum maintained by its users (also you). It is not a support site of SSH/Tectia company.

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answered Jul 19 '12 at 09:29

Martin%20Dobsik's gravatar image

Martin Dobsik ♦
599126

Thank you for your answer Martin

I actually thought the question was pretty clear--there's a 'tab', it says 'tunneling', it's 'gray', 'can't click' on it--but it would have been more clear if this particular implementation of OSQA didn't break whenever a hyperlink (or this particular hyperlink) was inserted. If you want even more clearification go to imgur (dot) com (slash) dOMgW

'SSH Secure Shell' (not to be confused with SSH protocol which has the same name) was an earlier version of the same Tectia software (3.2.9) before the name change that goes back at least 10 years.

After my frustration with Tectia, the openID on this sight, and the posting bug I found a fix for my woes:

  • Google 'filezilla' download it, install it
  • Google 'putty' download it, install it

Drawbacks: * depends on your usage, but both programs are very robust, and I don't see any off-hand. You just have to get over the fact that it is different. The usability really isn't much different. Set up passwordless public key or GSSAPI and you don't have to worry about so much password entries. That and the ui are the only real difference

Benefits:

  • It's free
  • It supports the open-source software culture we should all endorse
  • When Tatu invented SSH he gave it away for free, this is arguably the reason for it's widespread adoption and lack of alternatives if he had locked it down, installing the above programs returns to the roots of SSH. The benefits of full OPENSSH compliance is that you don't have to muck around with settings to get your client to work with most servers. Try using Tectia to authenticate with incompatible public keys--another nightmare.
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answered Jul 19 '12 at 20:17

asdfsadf's gravatar image

asdfsadf
1111

Thank you asdfsadf for your opinions.

I see that you have not really been looking for advice. It seems you have been looking for relief from your frustration. And it seems to me you got what you wanted.

Your original question may have been clear to you, but it certainly is not clear to the reader who would be willing to help. The X11 forwarding (or other tunneling) can be configured and may work fine even if it is not displayed correctly in the GUI tool due to some bug (for example). 'Tunneling' tab may be grayed in version 'X', and in version 'Y' may be black again. Or it may get grayed out for various other reasons (perhaps bug in reading certain configuration file? Perhaps some older version?). I am really not going to install around 60 different versions of 3 or more different products to try to reproduce your issue. There may have been bug in some of them, but if you don't tell us where to start, then nobody can help. I have been using many versions of Tectia Client, ConnectSecure and MFT Events (5.x, 6.x), but I have not noticed similar behavior. I even tried to reproduce your issue with Tectia Client 6.3.0 that I have installed, but it works fine for me. Give me more hints, please.

We would (at least I would) like to improve Tectia whenever we can. Detailed information about the issue you experienced could help us to fix it. So you could have helped other people if you would have wanted.

I guess now your are happy so I wish you good luck with your open source solution then (BTW: there are other free alternatives too -- if you would want to have exhaustive answer).

Regards

Martin

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answered Jul 19 '12 at 22:58

Martin%20Dobsik's gravatar image

Martin Dobsik ♦
599126

Yes I was rather frustrated, I apologize. It happens when you spend hours on a piece of software and nothing fixes it. As for all your questions:

  • "Could you tell us exact product name and version you are trying to use, please?" As I said in the original post, Tectia. And I think it's obvious that it's the client. As for version: 6.1.8.
  • "What exactly does not work?" As I said in the original post, the 'Tunneling' tab.
  • "It also seems that something has been working for you before. What was it?" As I said in the original, "it was working" it referrs to the nearest preceding noun, i.e. the 'tunneling' tab
  • "Is the problem the fact that the TAB is grayed?" As I said in the original post: " can't enable X11 tunneling because I can't actually click on the tab that says 'tunneling' [because] it is grey"
  • "Or is the problem that X11 forwarding does not work?" As I said in the original post, " can't enable X11 tunneling because I can't actually click on the tab that says 'tunneling'" Now given that X11 tunneling is found in the tab that says 'tunneling' it's very hard to enable this feature, if you can't open the tab that allows to enable it.
  • "Did it work before?" As I said in the original post, "It was working"
  • "With what product and version?" Same version.
  • What do you mean by Secure Shell? <answered above="">

"Give me more hints, please." Look, I'm not sure what you're even looking for. I described the problem, yet you only post repeat questions that I"ve already answered. I'm assuming that English is not your first language--that's fine--but I really did describe the problem to a sufficient degree. (Admittedly I should have told you the version.) The question was certainly clear to the average reader. It really was. I know you don't want to believe it, but it was, and I guess we'll let the average reader decide.

I understand that this may be a bug, and I sympathize with the process of bug squashing. I would love to help out, but at this point I am beyond frustrated with the Tectia product and their support (not you). It seems this problem is extremely rare, and hopefully has been squashed in newer versions.

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answered Jul 20 '12 at 01:28

asdfsadf's gravatar image

asdfsadf
1111

Thanks for additional info. English is not my first language, you are right (it is Czech). But I am a developer of SSH and your original question is not clear to me. You can make tunneling work without the GUI editor. Just edit the XML file manually.

So to me it is still not clear weather you were frustrated about the 'grayed tab', or the fact that 'some tunneling' does not work (regardless of the tab), or about Tectia products, or are you frustrated with Tectia in general?

I am not sure what am I up to myself. But I hate bugs and I hate software that does not work.

(Jul 20 '12 at 01:47) Martin Dobsik ♦ Martin%20Dobsik's gravatar image

But now I can try to reproduce the issue with 6.1.8 and hope as you did, that it is fixed in newer versions...

(Jul 20 '12 at 01:48) Martin Dobsik ♦ Martin%20Dobsik's gravatar image
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Asked: Jul 19 '12 at 08:27

Seen: 5,693 times

Last updated: Jul 20 '12 at 01:48

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