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I have a user that can't log in to a solaris box running SSH Tectia client 6.1.7. He receives an error stating: "Failed to open a secure terminal session: authentication error"

I can SSH into the box with no issue using my username/password. Once I'm in, I can su to his account (e.g. his password is correct).

Is there some kind of passwd file that is specific to SSH Tectia? By that I mean, is there some sort of command that I need to run to unlock his account, but only for SSH?

Version Informtion: bash-2.05# ssh -V sshg3: SSH Tectia Client 6.1.7 on sparc-sun-solaris2.8 Build: 139 Product: SSH Tectia Client License type: commercial

asked Dec 16 '11 at 15:04

ddeford's gravatar image

ddeford
1111


Hi,

There is not a command required to unlock his account for just SSH.

I suggest debugging the connection, to see what is going wrong.

Please review: http://www.tectia.com/manuals/client-user/61/starting-broker-debugging.html

ssh-broker-g3 --exit ssh-broker-g3 -D7 -l logfile.txt RECREATE ISSUE ssh-broker-g3 --exit

The log file will show the connection attempt, what the server is offering as an authentication method, and why its failing.

Thanks,

link

answered Dec 21 '11 at 12:56

jamesw's gravatar image

jamesw ♦♦
468815

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Asked: Dec 16 '11 at 15:04

Seen: 6,607 times

Last updated: Dec 21 '11 at 12:56

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