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Hi,

Currently software such as VMware vSphere Client does not connect after installing Tectia Client. When I installed I chose the "Complete" option. Is this a known issue, and something that can be resolved?

Thanks,

This question is marked "community wiki".

asked Aug 18 '11 at 14:37

jamesw's gravatar image

jamesw ♦♦
468815


Hi,

We have had reported issues with the "Complete" install and compatibility with other products that install / modify the Winsock 2 LSPs. There are two options.

  1. Complete a typical install if you do not plan to use the advance SSH Capture functionality of the Tectia Client.

  2. Add the software .exe to the "bypass list" within Tectia Client (Launch Configuration > Transparent Tunnels > Connection Capture). For vmware vSphere client this would be: "VMwareService.exe,VMwareTray.exe,VMwareUser.exe,VpxClient.exe"

You can find the .exe by running the task manager within Windows.

In some cases such as Veritas NETBackup the bypass list workaround will not work - this is a known issue due to the way Microsoft handles new handles within the winsock.

Thanks, James Wright

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This answer is marked "community wiki".

answered Aug 18 '11 at 14:42

jamesw's gravatar image

jamesw ♦♦
468815

Also, it appears you can also just add "VpxClient.exe" after further testing with vmware vSphere client.

Thanks! James

(Aug 18 '11 at 14:55) jamesw ♦♦ jamesw's gravatar image
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Asked: Aug 18 '11 at 14:37

Seen: 2,955 times

Last updated: Aug 18 '11 at 14:56

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