login about faq

When trying to open a file transfer window i recieve the following error... ssh-client-g3.exe has stopped working.

Any help would be greatly appreciated thanks!!

asked Jun 20 at 00:29

Knight944's gravatar image

Knight944
1112

edited Jun 20 at 12:49


What version are you using? I haven't heard of this issue in quite some time.

link

answered Jun 20 at 16:52

Joe%20-%20Tectia%20Support's gravatar image

Joe - Tectia Support ♦♦
55215

Version 6.2.4.212 thank you for your responce

(Jun 20 at 18:30) Knight944 Knight944's gravatar image

That is quite an old version, and there were a number of issues fixed since that version (especially on the client side). I would recommend trying the latest version and seeing if that helps.

(Jun 20 at 21:42) Joe - Tectia Support ♦♦ Joe%20-%20Tectia%20Support's gravatar image

Thank you for your responce. I am unable to download the latest version. Is there another alternative to this fix?

(Jun 22 at 03:34) Knight944 Knight944's gravatar image

I don't have enough information to be sure if there is an alternative fix. I do know that there were a number of client/brokers issues fixed since that version, and that it is an unsupported version at this point, but you can try getting debut logs and troubleshooting it.

(Jun 22 at 14:38) Joe - Tectia Support ♦♦ Joe%20-%20Tectia%20Support's gravatar image

I couldn't add a link to the comment so including it here 6.2 Troubleshooting

link

answered Jun 22 at 14:39

Joe%20-%20Tectia%20Support's gravatar image

Joe - Tectia Support ♦♦
55215

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or __italic__
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Tags:

×29

Asked: Jun 20 at 00:29

Seen: 1,573 times

Last updated: Jun 22 at 14:39

All user contributed content licensed under the cc-by-sa license.
Powered by OSQA.